Customer Engineering & Ecosystem Management
Every software product has a limited lifecycle and ongoing requirements like embedding new features, latest technologies, up gradation, maintenance etc.
The most efficient & cost effective way of restraining your talent from doing this tedious job is to outsource the maintenance of legacy softwares to an ecosystem partner. We as ecosystem partner will take the responsibility of nurturing your existing and mature products so that you can focus your core team and their energies on new business opportunities and innovation.
As a part of our customer engineering initiative we have developed collaborative development & delivery model which provides ample features to Ecosystem partner like quick project related development updates, issue tracking, change request, time based work monitoring, automated mailing system etc.
Services which add value to your business include:
- Ecosystem management
- Lifecycle enhancements
- Bug tracking and fixing
- Code review
- Feature enhancements
- Product support and maintenance